Our Family Centers serve as gateways to help for all types of crises and needs. Our Southeast Family Center, located in Ward 7, focuses on keeping families in their homes and working to find employment or other forms of assistance to treat long-term challenges.

Services

Emergency Rental Assistance Program (ERAP) – a Federal Government Program

We have funding to assist low-income District residents facing housing emergencies. The program provides funding for overdue rent if a qualified household is facing eviction (including late costs and court fees). The program also support security deposits and first month’s rent for residents moving to new apartments.

To qualify for ERAP: Telephone intake occurs every Monday of the month.  Phone lines are open from 9am to 10am and we are able to accept the first 45-50 qualified applicants.  Please, no walk-ins!  Appointments will be provided following the telephone screening.

Before your appointment: Please review our checklist to make sure you bring photocopies of all the necessary items. Please note: staff is unable to make copies. Please copy your documents before your appointment.

Please note: We have a strict appointment time procedure to accommodate our heavy clientele base. Clients, once receiving their appointment date, must arrive on-time. One reschedule will be allowed; failure to do so will result in client be encouraged to repeat the intake process the following month.

ERAP for WRITs

WRITs are the last step of eviction, mailed from the Marshal’s office, and are the most urgent of ERAP cases. Applicants with WRITs may call 9am to 5pm, Monday-Friday to schedule an appointment. Please, no walk-ins! Please review our checklist to make sure you bring photocopies of all the necessary items. Please note: staff is unable to make copies. Please copy your documents before your appointment. ERAP checklist (PDF)

Information and Referrals: Do you need help but you are not sure where to go? Navigating a crisis alone is hard. We are a great resource to connect you with help available within Catholic Charities, other nonprofits or the DC government. Call for an appointment with a Family Support Worker.